Privacy Policy
The Centre for Restorative Mental Health
4912 46 St, Camrose Alberta, Canada
The Centre for Restorative Mental Health is committed to respecting your privacy and protecting the personal information you choose to share with us. This Privacy Policy explains how information may be collected, used, protected, and disclosed when you visit or interact with our website.
This Privacy Policy applies to the website operated by The Centre for Restorative Mental Health (the “Website”) and to information collected through the Website. It does not apply to personal information collected through other means, including information collected as part of providing psychological, counselling, assessment, or other professional services. Information collected in the course of providing clinical services is subject to additional professional, legal, and regulatory requirements.
By using our Website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website.
Website Visitors
When you visit our Website, certain information may be collected automatically. This may include information such as your browser type, device type, operating system, general geographic location, referring website, pages visited, the date and time of your visit, and other technical information.
We may use this information to understand how visitors use our Website, maintain and improve its functionality, monitor website performance, identify technical problems, and help protect the security of the Website.
Where possible, information collected for these purposes is used in an aggregated or otherwise non-identifying form.
Personal Information
You may choose to provide personal information when interacting with our Website. For example, you may provide your name, email address, telephone number, or other information when contacting us, requesting information, submitting an inquiry, or requesting an appointment.
We collect only information that is reasonably necessary for the purpose for which it is provided.
Please be aware that information submitted through a website, email, contact form, or other electronic communication may not be appropriate for sharing sensitive or urgent mental-health information. Please do not use our Website or online contact forms to submit information that you consider highly confidential or that requires immediate attention. If you are experiencing an emergency or are at immediate risk of harm, please contact emergency services or an appropriate crisis service in your area.
Use of Personal Information
Personal information provided to us through the Website may be used to:
Respond to inquiries and requests;
Communicate with you about services or appointments;
Provide information you have requested;
Improve our Website, services, and communications;
Maintain the security and functionality of the Website;
Meet applicable legal, professional, regulatory, and administrative obligations; and
Carry out other purposes that are reasonably related to the purpose for which the information was collected or for which you have provided consent.
We will not use personal information for unrelated purposes without appropriate consent or another lawful basis for doing so.
Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information when reasonably necessary to provide requested services, operate our Website, comply with legal or professional obligations, protect the rights or safety of individuals, or as otherwise permitted or required by applicable law.
For example, information may be shared with service providers who assist with website hosting, technology, communications, scheduling, security, or other business functions. Where appropriate, we take reasonable steps to ensure that such providers handle information in accordance with applicable privacy requirements.
We may also disclose information where required or authorized by law, including where necessary to comply with a legal process or protect against a serious threat to an individual's safety.
Clinical and Health Information
If you become a client of The Centre for Restorative Mental Health, information collected in connection with your psychological or mental-health services may include sensitive personal and health information.
Clinical information is handled separately from general website information and is subject to applicable privacy legislation, professional standards, ethical obligations, and the policies and procedures of The Centre for Restorative Mental Health.
This Website Privacy Policy should not be interpreted as replacing any consent forms, client agreements, privacy notices, or other documents that may apply to the provision of professional services.
Website Security
We take reasonable administrative, technical, and organizational measures to protect information under our control from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee the absolute security of information transmitted through or stored by electronic systems.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support website functionality, remember preferences, understand how visitors use the Website, and improve website performance.
Cookies are small data files that may be stored on your device when you visit a website. Depending on how our Website is configured, some cookies may be provided by third-party service providers.
You may be able to control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of the Website.
Analytics and Third-Party Services
We may use third-party tools or services to help us understand Website traffic, improve website performance, communicate with visitors, or provide other website functionality.
These third-party providers may collect or process certain technical or usage information in accordance with their own privacy policies. We encourage you to review the privacy practices of third-party services before providing them with personal information.
Advertisements
The Website may, now or in the future, contain advertising or promotional content provided through third-party services.
If advertising technologies are used, third parties may use cookies or similar technologies to collect information about Website visitors for advertising, measurement, or personalization purposes.
Any such third-party advertising practices are governed by the privacy policies of the companies providing those services. We do not control the privacy practices of third-party advertisers.
Links to Other Websites
Our Website may contain links to websites or services operated by third parties. These links may be provided for convenience or informational purposes.
Once you leave our Website, we are not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy and terms of use of any external website before providing personal information.
Aggregated and Non-Identifying Information
We may collect, use, analyze, and share aggregated or otherwise non-identifying information about Website visitors and Website usage.
For example, we may review general information about visitor traffic, commonly viewed pages, or Website usage patterns to understand how our Website is being used and to improve it.
We will take reasonable steps to ensure that information presented as aggregated or non-identifying does not identify an individual.
Your Choices and Privacy Requests
Depending on applicable privacy legislation, you may have rights relating to the personal information we hold about you. These rights may include requesting access to certain personal information, asking that inaccurate information be corrected, or making inquiries about how your information is collected and used.
If you have a privacy question, concern, or request relating to information collected through our Website, please contact The Centre for Restorative Mental Health using the contact information provided on our Website.
We may need to verify your identity before responding to certain requests.
Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, to meet applicable legal, professional, accounting, administrative, or record-retention requirements, or for other legitimate purposes.
Retention periods may vary depending on the nature of the information and the circumstances in which it was collected.
Children's Privacy
Our Website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement where such involvement is required by law.
If you believe that a child has provided personal information through our Website in circumstances where this was not appropriate, please contact us so that we can assess the situation and take reasonable steps where necessary.
Privacy Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services offered through our Website.
When changes are made, the updated version will be posted on this page with a revised effective date where appropriate.
We encourage you to review this Privacy Policy periodically so that you remain informed about how information collected through our Website may be handled.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information collected through our Website, please contact:
The Centre for Restorative Mental Health [4912 46 St, Camrose, Alberta, Canada] [crmhinfo@gmail.com] [780-781-8980]
Effective date: October 1, 2026
Last updated: October 1, 2026